Privacy Policy

1. Who We Are

Clever Clowns ("we," "us," or "our") is a software development and automation company operating as a subscription-based service. We build custom internal tools, SaaS applications, and automation solutions for businesses. Our principal place of business is Ontario, Canada.

If you have any questions about this Privacy Policy, you can reach us at: deepsagararyal0@gmail.com

2. Information We Collect

We collect information in the following ways:

• Information you provide directly: When you fill out our intake form or contact us, we collect your name, email address, company name, and a description of the project or problem you're looking to solve.
• Usage data: We may collect anonymized data about how you interact with our website — such as pages visited, time on page, and referral source — using analytics tools.
• Communications: If you email or message us, we retain those communications to respond and improve our services.
• Client project data: In the course of building your product, we may access data you share with us. This is handled strictly in accordance with Section 5 below.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry and scope your project
• To deliver and improve our software development and automation services
• To send important service-related communications (e.g., project updates, invoices)
• To send marketing communications, where you have opted in — you can opt out at any time
• To comply with legal obligations

We do not use your information for automated decision-making or profiling in ways that produce legal or similarly significant effects.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, we process your personal data on the following legal bases:

• Contract performance: Processing necessary to deliver our services
• Legitimate interests: Improving our products and communicating with potential clients
• Consent: Where you have given explicit consent, such as for marketing emails
• Legal obligation: Where required by law

5. Client Data & Confidentiality

Any data you share with us in the course of a project — including business logic, customer records, credentials, or proprietary information — is treated as strictly confidential. We:

• Do not share it with any third party without your explicit consent
• Use it only to build and maintain your product
• Delete it upon request or project termination
• Store it securely with appropriate access controls

6. Third-Party Services

We use a small number of trusted third-party services to operate our business. These may include:

• Fillout — intake form processing
• Supabase — database hosting
• Vercel — web hosting
• Resend — transactional email
• Anthropic Claude — AI-powered features

Each of these providers has their own privacy policy and we encourage you to review them. We only share data with these providers to the extent necessary to deliver our services.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, typically:

• Inquiry/lead data: Up to 2 years from initial contact
• Client project data: Duration of engagement + 1 year, unless otherwise agreed
• Financial records: 7 years, as required by law

You may request deletion of your data at any time (see Section 9).

8. Data Security

We implement industry-standard security measures including encrypted data storage, HTTPS/TLS in transit, limited employee access, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdrawal of consent: Withdraw any consent you have given at any time

To exercise any of these rights, email us at deepsagararyal0@gmail.com. We will respond within 30 days.

10. Cookies

Our website may use cookies and similar tracking technologies to improve your experience. These may include:

• Essential cookies: Required for the website to function
• Analytics cookies: Help us understand how visitors use the site (anonymized)

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

12. International Transfers

We are based in Canada and may transfer your data to third-party service providers in the United States or other countries. Where required, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses for EEA transfers).

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or emailing you directly. Your continued use of our services after the effective date constitutes acceptance of the updated policy.

14. Contact Us

For any privacy-related questions or to exercise your rights:

• Email: deepsagararyal0@gmail.com
• Company: Clever Clowns
• Location: Ontario, Canada